Frequently Asked Questions
Helpful answers about home care, contacting our team, and getting started.
What does AMA Support Services do?
AMA Support Services Uganda is a home health care agency focused on compassionate, person-centered support. Our website discusses assistance with daily routines, companionship, and family support. Contact us to confirm the services currently offered.
How do I get started?
Visit our Services page or use the Contact Our Care Team form. Tell us generally what support you are looking for, and our team can discuss availability and next steps.
Where are you located?
Our listed location is Ggaba Road, Kampala, Uganda. You can use the Google Maps link in the website footer for directions.
What are your office hours?
Our published office hours are Monday through Friday, 8:00 AM to 4:00 PM East Africa Time. The office is closed on Saturdays and Sundays. These hours do not necessarily indicate the availability of care visits.
How can I contact AMA Support Services?
Call +256 778 296718, email info@amasupports.com, or use the Contact Us page. The current online form prepares an email for you to send from your own email application.
Can families discuss a loved one's needs?
Yes. Families can contact us with general questions about support. We encourage respect for the individual's preferences, privacy, and consent when discussing personal needs.
Do you provide 24-hour or emergency care?
The website does not confirm 24-hour or emergency services. Please ask the agency directly about care scheduling. For urgent medical emergencies, contact appropriate local emergency services.
How much do services cost?
Pricing is not published on the website. Contact the agency to discuss the type of support needed and request current pricing and availability.
Can I share a client story or review?
You can contact the agency to discuss sharing feedback. Identifiable stories and testimonials should only be published with appropriate permission.
Is there a related organization in the United States?
Yes. The sister organization website is www.amasupportservices.com. The Uganda and US organizations have separate contact details and locations.